Homescapes/Playrix - www.playrix.com


Contract Title Playrix
Contract Website www.playrix.com
Contract Application All Playrix Games & Apps
Contract Type website with app
Contract Date 01/20/2017
TOS Website playrix.com/terms/index.html
Total Rating 67.78

Total Page Count 10

Terms: 6 pages; Privacy: 4 pages. This is a reasonably sized TOS. Good work Playrix!


The Right to Privacy 3 out of 5

GOOD ASPECTS: Good child policy. 3rd party cookies can be turned off. Will never disclose your IP address information to third parties. Can easily opt out of notifications. All data is deleted upon your request.

BAD ASPECTS: It should specifically state that no data is shared with law enforcement without a subpoena. They do not discuss account recovery and cell phone porting in a proper manner.


The Right to Equal, Fair, & Reasonable Expression 0 out of 5

BAD ASPECTS: Can edit, refuse to post, or remove any content at their discretion. They decide what is 'offensive' which is not cool, because that's a subjective determination that differs across cultures.

GOOD ASPECTS: No cheating.


The Right to Control My Intellectual Property 0 out of 5

BAD ASPECTS: Anything you write or share can be used in any way, including comments, feedback, and suggestions, with no compensation, and... they own it all. Be very careful, users! ALL rights are given up and transferred to Playrix. All moral rights waived.

GOOD ASPECTS: Can't infringe on others' copyrights.


The Right to Sue 3 out of 5

LAWS OF IRELAND. You didn't know that did ya!?

GOOD ASPECTS: You can sue. Since they don't expressly prohibit worldwide venues, they get a 3.

BAD ASPECTS: If they expressly allowed worldwide venues, score would be higher.


The Right to Low-Cost Arbitration 3 out of 5

GOOD ASPECTS: Arbitration isn't forced.

BAD ASPECTS: The venue is unclear.


The Right to Join a Class Action 5 out of 5

Not Waived! Excellent.


The Right to No Hidden Terms or Fees 3 out of 5

BAD ASPECTS: No refunds ever, and this isn't clear upfront. You forfeit all of your 'virtual currency' if they delete your account. Not cool.

GOOD ASPECTS: Short agreement, so it's hard to hide terms.


The Right to Fair Process & To Be Heard 0 out of 5

BAD ASPECTS: They decide randomly if you've violated their terms of service. Can be kicked off, deleted, or censored for any reason at its discretion.

GOOD ASPECTS: User conduct is included within the TOS.


The Right to Appeal & The Right to Return 0 out of 5

No appeals process. No right to return.


The Right to Reasonable Terms 4 out of 5

GOOD ASPECTS: Very short. Clearly written. They aren't paranoid. There are no external links within the agreement.

BAD ASPECTS: terms and privacy are separate documents Hard to find contact information.


Historical Fairness 6.78 out of 10
Historical User Ratings 10.0 out of 10
Historical Lack of Lawsuits or Arbitrations 10.0 out of 10
Public Placement of TOS Fairness Score & Link 20.0 out of 20
Total Rating 67.78 out of 100
Additional Note

Can't find an email address anywhere in the TOS. Found them on the contact us page easily, but should be in the TOS, at top: influencers@playrix.com; press@playrix.com; bizdev@playrix.com; support@playrix.com; contact@playrix.com; Other terms: can update TOS at any time. No warranty that anything works. Can't fraudulently buy stuff. Discussion of in-game currency is confusing. Your virtual currency can't be used in real world.

Ways to improve

1. Combine TOS and Privacy Policies into one document.
2. Make it clear that people can sue you in their hometowns and/or initiate arbitration in their hometowns.
3. Create a clearer policy to determine when someone has violated the TOS. Right now, it's very arbitrary.
4. Fix the law enforcement and other private data disclosure. Make it more clearly in favor of user.
5. Do not take IP ownership. A license is all you need. Even then, that license should be severely restricted.
6. You should offer refunds on a case by case basis. That's just good business. If not, you need to make this clear up front, on the website, and within the apps.
7. There needs to be fair process, the right to be heard, the right to appeal, and the right to return
8. Add your TOS rating and link to your TOS page as outlined in our guidelines. You currently are being given all 20 points.

Review Status Completed

First Name Rating Comment

Reviewed by the following attorneys and/or law students:


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